The following items are prohibited from shipping with AAF:
Please note that AAF is not liable for items confiscated by the Bureau of Customs. If any prohibited items are found in your shipment, you will be responsible for any penalties or damages imposed by the government. Additionally, if we discover that your items are illegal, we are required to surrender them to the appropriate authorities.
Our P8,800/CBM all-in rates cover every essential part of the shipping process:
With these all-in rates, you can rest easy knowing there are no hidden fees or surprises. Everything from warehousing to customs is managed smoothly.
To ensure an Alibaba supplier is trustworthy, consider these key factors:
Additional Support: AAF can request assistance from our Chinese counterpart to obtain the supplier's business registration. This step provides not only added security but also ensures they are a registered and operational business. It minimizes the risk of dealing with fraudulent entities and supports informed decision-making when selecting suppliers.
By following these steps, you can confidently choose a reliable and legitimate supplier on Alibaba.
AAF provides real-time tracking updates through our online system. After booking your shipment, you’ll receive a unique tracking number, which will serve as your SHIPPING MARK. This will allow you to monitor your package throughout its journey. The key stages of tracking include:
Important Note: Ensure you provide the shipping mark to your supplier and ask them to attach it to the cargo packaging. This step is crucial for the accurate tracking and identification of your shipment.
The estimated shipment duration for packages from our China warehouse to Manila depends on the shipping method:
Please note that these estimates apply to shipments bound for Manila. For shipments going to other destinations, such as Cebu or Davao, durations may vary. Feel free to contact our support team for specific estimates for these locations.
Shipment delays can occur due to unforeseen circumstances beyond our control. Common factors include:
If any delays are expected, we are committed to notifying you promptly and keeping you updated throughout the shipping process. Our goal is to ensure transparency and manage expectations, so you are always informed.
What payment options are available for suppliers on Alibaba?
Alibaba offers several payment methods to facilitate secure transactions between buyers and suppliers:
The available payment methods may vary by supplier, so it’s recommended to confirm and agree on the preferred method before completing the transaction.
Pabayad Service
For added convenience, AAF offers a Payment Assistance Service, making it simple and hassle-free to pay your suppliers in China. Here’s how it works:
Why choose AAF’s Pabayad Service?
This service simplifies the payment process, eliminating the stress of handling international transactions.
Yes, we offer insurance options to provide coverage for lost shipments. If an issue arises, you can contact our support team to report the incident and start the investigation process. Once the investigation is complete, we will work with you to resolve the matter as per our policies.
Insurance is available with a fee based on the cargo's declared value, ensuring appropriate coverage for your cargo.